Privacy Policy
Last updated: April 2, 2026
RemitSMS ("we", "our", "us") operates the RemitSMS mobile application and the website at sms.remitpay.in. This Privacy Policy describes how we collect, use, and protect your information when you use our services.
1. Information We Collect
a) Device Information
- Device brand and model (e.g., Samsung Galaxy S24)
- SIM card number and operator name
- Battery level and device status
b) Account Information
- Auto-generated email address for device registration
- Device nickname (if provided by you)
c) Usage Data
- Number of SMS messages sent through the service
- Points earned and redeemed
- Service uptime and heartbeat data
2. How We Use Your Information
We use the collected information to:
- Register your device on our SMS gateway network
- Assign and deliver SMS jobs to your device
- Track your earnings and process point redemptions
- Monitor device health (battery, connectivity) to ensure reliable delivery
- Improve the service by understanding usage patterns
3. SMS Sending
Important: The RemitSMS app sends SMS messages from your device on behalf of our clients. These messages are sent using your device's SIM card. Standard carrier SMS charges may apply based on your mobile plan. We recommend using a SIM with an unlimited SMS plan.
4. Data Storage & Security
- All credentials and tokens are stored using AES-256 encrypted storage on your device
- Communication between the app and server uses HTTPS/TLS encryption
- Device tokens are stored as one-way hashes on the server — the raw token never leaves your device
- We do not store the content of SMS messages after delivery
5. Data Sharing
We do not sell, trade, or share your personal information with third parties. Your data is only used internally for operating the RemitSMS service.
We may disclose information if required by law or to protect the rights and safety of our users.
6. Data Retention
- Device data is retained while your device is active on the network
- If you disconnect your device, your data is retained for 90 days, after which it is permanently deleted
- SMS delivery logs are retained for 30 days for billing and dispute resolution
7. Your Rights
You have the right to:
- Disconnect your device at any time through the app settings
- Request deletion of your account and all associated data
- Access your data through the web portal or app dashboard
8. Permissions
The app requires the following Android permissions:
- SEND_SMS — Core functionality to send SMS messages
- READ_PHONE_STATE — Detect available SIM cards for dual-SIM support
- POST_NOTIFICATIONS — Show service status notifications
- FOREGROUND_SERVICE — Keep the SMS service running reliably
- INTERNET — Communicate with RemitSMS server
9. Children's Privacy
RemitSMS is not intended for use by anyone under the age of 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: support@remitpay.co.in
Website: sms.remitpay.in